B4RN Service Installation - some answers to frequently asked questions


Photo: Volunteer team start to lay the first garden ducts

© courtesy of Shepherd Aerial

This blog aims to answer some frequently asked questions about the B4RN service installation to your property. Please keep your questions coming and the Crook volunteer team with B4RN will do their best to get answers for you. 

Q. Are there any installation costs payable now by a customer signed up to B4RN?

The good news is that there are no costs now payable by a customer signed-up to B4RN, which are incurred in bringing the B4RN service to your property. The ducts are either laid by B4RN Contractors and paid by B4RN or by trained unpaid community volunteers.  

Q. How does the broadband enter the property?

A standard installation would terminate at a small grey box on the outside wall. A hole is drilled through the wall to a wall outlet box, about the same size as a 13Amp socket plate inside the room and the B4RN fibre router would be sited within 3m of the wall outlet.  An existing 13Amp electrical socket (not an extension lead) is required to power the router, placed within 1m of the router position.

Q. Where can more information on B4RN's standard installation be found?

A guide to the standard installation for the B4RN house kit' can be found here in the Resources/Volunteers section of the B4RN website www.b4rn.org.uk in which there is a great deal of useful information for customers, investors and volunteers.

Q. Are there any additional charges for a non-standard installation?

An additional charge may be made for a non-standard installation if the customer requires the router to be fitted further away from the wall outlet which would require an optical fibre cable longer than 3m.  All the equipment has to be installed by B4RN technicians, contractors or by trained volunteers. 

Q. How can the WiFi signal in the house be improved?

A better solution to improving the WiFi signal in a house with thick solid interior walls or modern foil-backed plasterboard is to introduce a Mesh system.  More on this topic here

Q. Where can information on the current connection and monthly charges be found?

The current connection and monthly charges for the B4RN service including the possibility of obtaining the waiver of the connection fee are shown here